Privacy Policy

1. Scope of This Policy

This Privacy Policy applies to information collected through the Site. It does not apply to information collected offline unless we specifically state otherwise, or to third-party websites, platforms, applications, services, advertisements, or other digital properties that may be linked to or integrated with the Site and are governed by their own privacy policies.

2. Information We Collect

Depending on how you interact with the Site, we may collect information that you provide directly to us as well as information collected automatically when you use the Site.

Information You Provide

We may collect information you voluntarily provide, including:

• Name, email address, telephone number, mailing address, company name, and other contact information;
• Information submitted through contact, quote, appointment, service, newsletter, contest, employment, customer-service, or other forms;
• Information regarding your inquiry, requested products or services, appointment, project, order, application, or other request;
• Communications you send to us through the Site, email, telephone, text message, chat, social media, or other methods;
• Account or profile information, if the Site offers account functionality; and
• Other information you voluntarily provide.

Please do not submit sensitive personal information through the Site unless it is specifically requested and an appropriate method is provided for doing so. Sensitive personal information may include Social Security numbers, driver's-license numbers, financial-account or payment-card information, health or medical information, biometric information, precise location information, and information about children.

Information Collected Automatically

When you visit or use the Site, certain information may be collected automatically, including:

• Internet Protocol (IP) address and general location information;
• Browser, device, operating system, and other technical information;
• Pages viewed, links clicked, features used, and other activity on the Site;
• Referring and exit pages;
• Dates, times, duration, and frequency of visits; and
• Cookies, advertising identifiers, and similar online identifiers.

We may combine information collected through the Site with information obtained from other lawful sources where permitted by applicable law.

3. Cookies and Similar Technologies

We and service providers working on our behalf may use cookies, pixels, and similar tracking technologies to operate and secure the Site, remember preferences, understand how visitors use the Site, improve performance, measure advertising and marketing effectiveness, and provide or measure relevant advertising.

Some of these technologies may be provided or operated by third parties that perform services on our behalf.

You may be able to manage cookies and similar technologies through your browser, device, or other available privacy settings. Blocking or deleting certain technologies may affect the functionality of the Site.

Where required by applicable law, additional choices or consent mechanisms may be provided before certain technologies are used.

4. How We Use Information

We may use information collected through the Site to:

• Provide, operate, maintain, secure, and improve the Site;
• Provide products, services, information, or assistance you request;
• Respond to questions, inquiries, applications, appointments, quote requests, orders, and customer-service requests;
• Communicate with you regarding your relationship or interactions with us;
• Send newsletters, promotions, offers, event information, surveys, and other marketing communications where permitted by law;
• Personalize content, advertising, features, and user experiences;
• Understand how visitors use the Site;
• Measure website traffic, advertising performance, and marketing campaigns;
• Conduct analytics and improve our business operations;
• Detect and prevent fraud, security incidents, abuse, technical problems, and illegal activity;
• Protect our rights, property, safety, customers, users, and others;
• Comply with applicable laws, regulations, legal processes, and governmental requests; and
• Carry out other purposes disclosed when information is collected or with your consent.

We may also create aggregated, anonymized, or de-identified information that does not reasonably identify an individual and use or disclose that information for lawful business purposes.

Email Communications

If you subscribe to emails or otherwise agree to receive marketing communications, we may send you newsletters, promotions, offers, announcements, event information, or other marketing messages.

You may unsubscribe from marketing emails by following the unsubscribe instructions contained in those messages. Marketing emails are intended to include a functioning unsubscribe mechanism. Please allow a reasonable time for an opt-out request to be processed.

Choosing not to receive marketing emails does not prevent us from sending non-promotional communications, including responses to inquiries, service-related communications, transaction messages, or legally required notices.

Text Messages

If you provide a mobile telephone number and separately opt in to receive text messages, we may send messages consistent with the program or consent presented when you enroll. These messages may include appointment reminders, service information, updates, promotions, or other communications.

Message frequency may vary. Message and data rates may apply. Consent to receive recurring automated marketing text messages is not a condition of purchasing goods or services.

You may opt out of applicable text-message programs by replying STOP or by using another reasonable method to revoke consent that we make available. For assistance, you may reply HELP. Additional terms and disclosures may apply to particular text-message programs.

6. How We Share Information

We may disclose information in the following circumstances:

Service Providers

We may share information with companies and individuals that perform services for us or on our behalf, including website hosting, security, analytics, advertising, communications, customer relationship management, scheduling, payment processing, form processing, customer service, data storage, and technical support.

Service providers may process information as necessary to provide services to us and as otherwise permitted by applicable law.

Advertising and Analytics

We may permit advertising, analytics, and marketing service providers to collect certain online identifiers and information about activity on the Site through cookies or similar technologies.

This information may be used for purposes such as analytics, advertising measurement, campaign performance, fraud prevention, and relevant or targeted advertising, subject to applicable law and available privacy choices.

Business Transactions

Information may be disclosed in connection with a proposed or completed merger, acquisition, financing, restructuring, sale of assets, bankruptcy, or similar business transaction.

Legal and Safety Purposes

We may disclose information when reasonably necessary to comply with applicable law, legal process, governmental requests, enforce agreements, protect rights or property, protect the safety of individuals, investigate fraud or security incidents, or address suspected illegal activity.

At Your Direction

We may disclose information when you request, direct, authorize, or consent to the disclosure.

We do not sell or rent information submitted through contact or lead forms to third parties for their own independent direct-marketing purposes.

However, depending upon the technologies used on the Site and applicable law, certain disclosures of online identifiers or browsing activity for advertising purposes may be considered a "sale," "sharing," or processing for targeted advertising under certain privacy laws.

We retain personal information for as long as reasonably necessary for the purposes for which it was collected and for legitimate business purposes, including providing requested products or services, maintaining appropriate business records, complying with legal obligations, resolving disputes, enforcing agreements, and protecting our rights.

Retention periods may vary depending on the nature of the information, the reason it was collected, our relationship with the individual, and applicable legal or recordkeeping requirements.

When information is no longer reasonably necessary, we may delete, anonymize, or de-identify it as appropriate.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, alteration, disclosure, or destruction.

However, no method of electronic transmission, storage, or security is completely secure. We therefore cannot guarantee the absolute security of information.

The Site may contain links to or integrations with third-party websites, platforms, applications, or services.

These third parties may collect or process information according to their own privacy practices. This Privacy Policy does not govern third-party websites or services that we do not control.

We encourage visitors to review the privacy practices of third parties before providing information to them.

The Site is not directed to children under 13, and we do not knowingly collect personal information online from children under 13 without appropriate parental consent.

If we learn that personal information from a child under 13 has been collected without appropriate consent, we will take reasonable steps to delete it.

If a parent or legal guardian believes that a child has provided personal information through the Site, they may contact the business operating the Site using the contact information provided on the Site.

11. Your Privacy Choices

Depending on your location and applicable law, you may have choices regarding how information is collected and used.

These choices may include:

• Marketing Emails: Use the unsubscribe mechanism contained in marketing emails.
• Text Messages: Reply STOP to the applicable text-message program or use another reasonable method made available to revoke consent.
• Cookies and Advertising: Use available browser, device, website, or platform privacy controls.
• Privacy Preference Signals: Where required by applicable law, we will process recognized browser-based opt-out preference signals, such as Global Privacy Control signals, in accordance with applicable legal requirements.

Depending on your state of residence, applicable law, and our processing activities, you may have certain rights regarding your personal information.

These may include the right to request:

• Access to certain personal information;
• Correction of inaccurate personal information;
• Deletion of certain personal information;
• A portable copy of certain personal information; and
• Information about certain categories of information collected, used, or disclosed.

Where provided by applicable law, you may also have the right to opt out of certain processing activities, which may include targeted advertising, the sale or sharing of personal information, or certain forms of profiling.

You may exercise applicable privacy rights by contacting the business operating this Site using the contact information available on the Site and indicating that you are making a privacy request.

We may request information reasonably necessary to verify your identity and process your request.

Where permitted by law, an authorized agent may submit a request on your behalf. We may require appropriate verification of the request and the agent's authority.

If applicable law provides a right to appeal a decision regarding a privacy request, you may submit an appeal using the same contact method.

We will not discriminate against you for exercising privacy rights provided by applicable law.

Where applicable law provides a right to opt out of the sale or sharing of personal information or the processing of personal information for targeted advertising, you may exercise that right through privacy controls made available on the Site, recognized browser or device privacy controls where applicable, or by contacting the business operating this Site.

The availability and application of these rights may vary depending on your state of residence and applicable law.

The Site is operated from the United States and is intended primarily for visitors in the United States.

If you access the Site from outside the United States, information may be transferred to, stored in, or processed in the United States or other locations where we or our service providers operate. Privacy and data-protection laws in those locations may differ from the laws where you reside.

If laws in your jurisdiction require additional disclosures, rights, legal bases, consent, or other protections, additional terms or notices may apply.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, technologies, or legal requirements.

When the Privacy Policy is updated, the revised version will be posted on this page and the "Last Updated" date will be changed.

Where required by applicable law, additional notice or consent may be provided for material changes.

We encourage visitors to review this Privacy Policy periodically.

16. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or wish to make a privacy-related request, please contact the business operating this Site using the contact information provided on the Site, including information available through the Site's contact page or footer.